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catch-up (Aug 31)
arXiv AI-search citations · Aug 31 ResearchAEO

ChatGPT, Perplexity, AI Overviews audited on mental health citations

What this answers

Do ChatGPT, Perplexity and Google AI Overview cite the same sources for health questions?
No — an audit of 1,140 responses to mental-health questions found the three platforms diverged sharply in citation consistency and in which source types they favored, even though overall source-category shares (government, commercial-health, academic) were similar.
Does asking an AI chatbot to show its sources change what it cites?
Only modestly. The audit found that explicitly requesting sources produced only modest changes in citation composition across the three platforms tested.

A cross-platform audit tested ChatGPT, Perplexity and Google AI Overview on 20 English mental-health questions plus queries in six additional languages, collecting 15,942 citations across 1,140 responses and 1,713 unique domains, per a preprint co-authored by Beth Israel Deaconess digital-psychiatry researcher John Torous and colleagues. The ten most-cited domains accounted for 43.6% of English-language citations, and government, commercial-health and academic sources each drew roughly 22% of citations overall — but the three platforms differed sharply in consistency and in which source types they favored. Non-English queries returned fewer citations and less language-appropriate routing, and explicitly asking a platform to show its sources produced only modest changes in what it cited.

Why it matters: It quantifies, for a sensitive topic, what a wire-record finding already suggested about health citations diverging by platform — now with a stated methodology and a 15,942-citation sample instead of a single vendor's dataset.

The record: ChatGPTPerplexityGoogle AI Overviews

Glossary: AI Overviews

Via arXiv AI-search citations ↗

Posted to the wire September 10, 2026. Edited by Joe Balewski.